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Posted on in FAQ

RDP Connections fail after Microsoft Updates installed

On March 10 Microsoft released updates that cause issues with Remote Desktop Connections  to Terminal Servers and Outlook Connections to Microsoft Mail Servers. Symptoms are:

  • RDP connections fail immediately when using Windows Vista, Windows 7, Windows 8 with the error: "The credentials used to connect did not work. Please enter new credentials."
  • RDP connections work normally when using Windows XP because Windows XP support has ended and the updates were not installed.
  • RDP connections from non-Windows operating systems like Apple MAC work normally.
  • Outlook connections fail and continuously ask for credentials with the error: "Cannot open your default e-mail folders. You do not have permissions."

Buggy updates are: (you will need a Microsoft Account to follow the links)

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Posted on in Technology News

Windows 7 Mainstream Support ended 13 Jan 2015

Every Windows product has a lifecycle. The lifecycle begins when a product is released and ends when it's no longer supported. Knowing key dates in this lifecycle helps you make informed decisions about when to upgrade or make other changes to your software. Windows 7 has now entered the Extended Support Phase.

For more information see the Windows Lifecycle Fact Sheet

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Posted on in Technology News

Free Microsoft Office apps. Available now!

Microsoft have released four new Office apps (Word, Excel, Powerpoint and OneNote) for use on iPad, iPhone and Android devices. Viewing is free but you will need a Microsoft Account to create and edit documents. You can unlock the full app experience with an Office 365 subscription.

I think Office 2013 (on disk) is a better Office solution for businesses but either way the free apps are handy.

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Posted on in Security and Scams

New Bash software bug may pose bigger threat than Heartbleed

A newly-discovered security bug in a widely used piece of Linux software, known as Bash, could pose a bigger threat to computer users than the Heartbleed bug that surfaced in April, cyber experts have warned.

Bash is the software used to control the command prompt on many Unix computers.

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Posted on in Security and Scams

Heartbleed Bug

The Heartbleed bug, a newly discovered security vulnerability that puts users' passwords at many popular Web sites at risk, has upended the Web since it was disclosed earlier this year. It's an extremely serious issue, and as such, there's a lot of confusion about the bug and its implications as you use the Internet.

CNET has compiled a list of Frequently Asked Questions to help users learn more about the bug and protect themselves. The Heartbleed situation is ongoing, and we'll update this FAQ as new issues arise. Check back for new information.

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